At Trimline Landscape Management, we've worked hard over the past two decades to establish a reputation as one of the most respected landscape maintenance companies in Rochester NY, as well as the surrounding Western NY region. We offer a full range of lawn and landscape services, and our staff is among the most experienced and well-trained in the WNY region. We utilize only the best equipment when it comes to maintaining and enhancing your property.
Ongoing Training
Trimline takes the quality of our services very seriously, and that starts with hiring great people who share our passion for hard work and professionalism. We invest heavily in the training, coaching and ongoing education of our employees in order to provide the best possible client experience.
Our Equipment
Over 20+ years Trimline has invested heavily in our equipment and technology, to complete jobs in the most efficient manner without ever sacrificing quality. We own and maintain a fleet of clean, newer model, branded trucks and high-end lawn care and snow removal equipment. We are constantly making upgrades to our fleet as new innovations become available in our industry.
Service Accountability
Our ultimate goal here at Trimline is to provide a great experience from start to finish. We go to great lengths to prevent mistakes, but in the rare event that they occur, we take swift action to correct them at our own expense to ensure the highest level of customer satisfaction possible.
Responsibility
The entire Trimline staff understands that we’re merely guests at your property, and go to great efforts to do many of the little things other local landscape maintenance companies fail to address. This can be everything from closing gates to blowing grass clippings off porches and patios. Additionally, we have all the necessary licenses for fertilization, weed control, pest control and more, and are fully-insured to help provide you with the peace of mind you deserve when hiring a landscape maintenance company.
Communication
Honest, open communication is vital to any business relationship, and a priority here at Trimline Landscape. We answer the phone and respond to all emails promptly, in addition to keeping detailed records of all client interactions to ensure that each team member understands our clients’ preferences and special instructions… all while ensuring that any requests or promises that have been made are fulfilled. Our billing and estimates are clear, detailed, and straightforward. In short, we make sure you know exactly what to expect.
Quality Control and Assurance
We take great measures to provide exceptional service to increase your confidence and satisfaction. For example, our service managers perform routine site inspections to ensure that all services are being performed to our demanding quality assurance standards. We have a strong commitment to superior customer service, and we back it up with one of the strongest guarantees in the Rochester landscape industry.
Best Safety Practices
Trimline provides the most reliable personal protective equipment to all of our field employees, and utilizes an advanced system for reporting any unsafe conditions or equipment that is in need of service. Every Trimline employee is trained in the safe, proper operation of all tools and equipment and we’re respectful to the type products used on your property. Our team is diligent in product research and selection as a further way to protect your property and loved ones. All products are applied in the safest and most effective manner possible, taking your specific conditions into account with each application.
Dependable Professionalism
With every maintenance program we provide, the same crew will be assigned to your property each week in order to become more familiarized with your preferences, special requests, and areas of concern or caution. We keep our maintenance schedules consistent to ensure that clients know exactly when to expect us.
The Trimline Company Culture
We have an amazing team of hard-working, respectful employees who are dedicated to their craft and love working in the outdoors. We are always looking to promote from within, thus allowing our team members to grow with our company while reducing turnover and keeping familiar faces on your property. We’re focused on building employees, as it’s our great employees who have played an integral role in elevating our company to where it is today.
Reputation
Trimline Landscaping is proud to be locally owned and operated, providing exceptional service to the Rochester NY area for over 20 years. We have excellent client reviews and testimonials posted on a number of platforms, and are consistently rated 4.5- 5 stars on Google and other top search engines and review sites. Additionally, we proudly maintain an A+ rating with the Better Business Bureau.
Superior Quality Landscape Products
Product quality and safety is incredibly important to our company, staff and clients. We always and ONLY use the highest quality nursery stock mulch, stone, fertilizers, pest control products on your property.
